Find out what our clients say about us:
“I’d like to take this opportunity to express what a joy it is to work with Fred Wiese as the primary contact for our organization. He frequently goes above and beyond what can be expected from the role that he is performing. He not only has a very thorough understanding [of] Soutron’s role in our organization, but he is willing to share what he knows in ways that make my job easier. When I reach out for support or with questions he is very easy to communicate with, quick to respond and thorough in his responses. He is patient with my questions and – I can’t stress this enough – explains things when they need to be explained in ways that allow me and our organization as a whole to make decisions and act quickly when problems arise. I don’t know if we are just extraordinarily lucky to have our questions filtered through a single contact, or if this is the Soutron model, but knowing that when I log a ticket Fred will be responding removes some panic when issues with Soutron do crop up.
We’ve been having a summer of [newly outsourced] IT issues and interactions with Fred has been a bright spot.”
Lesley Dobin Website Librarian
“Field Law wanted to move to a cloud-based, integrated library system to manage the workflow of a multi-office, multi-librarian, regional law firm library. We wanted a system that would be easy for lawyers to use. Lawyers and librarians can now do enhanced resource searches that help them quickly pinpoint the tools they need to begin client research projects. Library staff can more efficiently manage the dynamic life cycle and cost of subscriptions across multiple offices. Using technology to streamline our processes is part of Field Law’s ongoing commitment to provide efficient and effective service to our clients. Soutron Global fit our requirements and their migration team was supportive and great to work with. We are very pleased with our new library catalogue and portal.”
Josette McEachern Library Manager, FIELD LAW
“Customer service at Soutron is tops, a #10! The library of the International Fertilizer Development Center needed modern functionality to make the archives visible in every catalog search result. Using the Soutron solution, our staff will find the fertilizer research done in the past by our IFDC agronomists, engineers and economists, as well as find the groundwork and early research done by the Tennessee Valley Authority, the TVA scientists, so that IFDC’s and TVA’s work in fertilizer continues to help feed the world.”
Joyce L. Fedeczko Managing Librarian and Archivist, IFDC
“I can honestly say the true ‘selling point’ was when Tony Saadat was introduced as the President/CEO of this company. I am very familiar with Tony and have followed his career for several years. He is so innovative and always thinking ahead for new technology and processes.”
Leta Dannelley Library Director, Christus Spohn Health Sciences
“We chose Soutron to replace the outdated software used to manage the library’s print collection because of its flexibility, range of features, competitive pricing and attractive, user-friendly OPAC. I look forward to being able to manage the firm’s electronic and internal resources in addition to its print materials, and to utilizing Soutron as a knowledge management tool.
The customer service and training provided in implementing Soutron is terrific – very responsive, professional, and friendly. As a solo librarian with more familiarity with research than technical services, I especially appreciate being able to view recordings of the training sessions and the extensive online help guides. The OPAC looks to be easy for users to navigate and is simple for me to update. Working with Soutron Global supports the library’s provision of high-caliber information management and service to the firm.”
Karen Calarco Library Services Manager, Sideman & Bancroft LLP
“Soutron is exactly what we were looking for to help us manage our library more efficiently and effectively. Soutron Global has done a great job of understanding our needs, then providing us with an easy to use self-service checkout system which fits with our processes/workflows and therefore suits the way our clients like to work.”
Jacqueline Beattie Jacqueline Beattie, Content Management Lead, Neftex (Halliburton-Landmark)
“The management of the Intellectual Property Archives at Rochester Electronics requires an extremely flexible database with strong security. Soutron Global did not flinch at our requirements and was genuinely interested in the success of our very non-traditional library. I am confident that our partnership will result in the robust catalog and tight access control that we have promised to our clients.”
Teresa Powell IP Archives Technical Librarian, Rochester Electronics, LLC
“Sound Transit is pleased to have Soutron as our new ILS vendor. We chose Soutron because of your high-quality product and presentation, competitive pricing, and software dedicated to improving the overall library experience for patrons. We have also been very pleased with the Soutron staff we have been working with in preparation for our ILS migration.”
Bronwyn Dorhofer Research Librarian, Sound Transit
“The National Sporting Library & Museum selected Soutron for its database needs primarily because of the flexibility in its feature set. We are looking forward to working with Soutron as we unify our Library data and our Museum data, providing our audience with the ability to research sporting authors and sporting art in one place.”
John P. Connolly George L. Ohrstrom Jr. Librarian, National Sporting Library & Museum
Need to learn more? Contact Us to view the full list of our Client Testimonials and see what others say about us.