Logged on from the Laundry Room

Logged on from the Laundry Room

Written By: Michael Hughes, Senior Account Manager COVID-19 has forced organizations to enact – or rapidly create – remote working procedures for all staff. Not only are knowledge workers now conducting their work from home but so too their managers. And...
A Long and Winding Road?

A Long and Winding Road?

Written By: Michael Hughes, Senior Account Manager As a result of a national government stay at home order in the UK, the iconic Abbey Road zebra crossing, made famous by the 1969 Beatles album of the same name, was repainted this week – while the streets of...
The Knowledge Services Mind-set

The Knowledge Services Mind-set

Written By: Guy St. Clair of SMR International It seems that in many of the groups with which I come in contact, whenever the topic of knowledge services comes up, students, other teaching faculty, professional colleagues, and even some friends who like to talk about...