Transforming Libraries: Knowledge Services – From Theory to Practice

Presented by: Guy St. Clair, President and Consulting Specialist for Knowledge Services at SMR International.

Topics covered:

1. What is the most important question I ask myself as a specialist librarian/information professional?
2. What quantitative measures replace (or coordinate with) “library-like” qualitative measures?
3. How do I “conserve what works and abandon what doesn’t” and at the same time meet the client’s Knowledge Services needs?