Transforming Libraries: Building My First Knowledge Initiative: What Do I Do?

Presented by: Guy St. Clair, President and Consulting Specialist for Knowledge Services at SMR International.

Topics covered: My boss has tasked me to be the team lead for developing a corporate “knowledge bank,” a repository for certain project-related content.

1. What do I do first?
2. Is this project an opportunity for transforming the specialized library into the corporate knowledge center?
3. I am expert at working with the user. Can a ‘self-service’ knowledge development/knowledge sharing (KD/KS) content repository operate without an info pro/specialist librarian to guide the user?