Transforming Libraries: The New Knowledge Services: Connections not Collections

Presented by: Guy St. Clair, President and Consulting Specialist for Knowledge Services at SMR International.

Topics covered:

1. Do other business units/departments in your organization collect and deliver information to users? If so, do you have a relationship with the managers of those units?
2. Are you responsible – or closely connected with the people responsible – for the company’s knowledge assets?
3. With respect to the ILS or other information management system used in the business unit where you work (library, records management unit, archives, etc.), what are your expectations?