Written By: Guy St. Clair of SMR International It seems that in many of the groups with which I come in contact, whenever the topic of knowledge services comes up, students, other teaching faculty, professional colleagues, and even some friends who like to talk about...
Written By: Michael Hughes, Senior Account Manager Writing in The Checklist Manifesto, the American surgeon and writer Atul Gawande noted that: “We have accumulated stupendous know-how. We have put it in the hands of some of the most highly trained, highly skilled,...
Specialized organizations are moving beyond traditional bibliometrics to demonstrate value and further the organizational mission in creative and innovative ways. Use of scholarly metrics is no longer a value element just for promotion and tenure dossiers in academia....
Written By: Guy St. Clair of SMR International Those of us working with knowledge strategy are often greeted with a question: What is the difference between knowledge management (KM) and knowledge services? It’s an easy question to answer, and there is a nicely...
Written By: Guy St. Clair of SMR International Learning is the foundation on which society rests, and information and knowledge are the critical building blocks of that foundation. Indeed, we are experiencing what some refer to as a “Knowledge Revolution.” We are...
Written By: Guy St. Clair of SMR International With respect to knowledge management and knowledge services, the modern workplace can be a remarkably gratifying environment. Why? Because for those knowledge services professionals authorized, responsible, and...